Refund policy

Refund & Return Policy

At Varnika, we carefully pack every order to ensure that it reaches you safely and in good condition.

Important: Unboxing Video Required

A continuous unboxing video is mandatory for any claim regarding a damaged, missing, wrong or incorrect product.

Please follow these instructions:

  • Start recording before opening the package.

  • The courier package/shipping label should be clearly visible at the beginning of the video.

  • Record the opening of the package in one continuous, unedited video.

  • Clearly show the product and all items received after opening.

  • Do not cut, pause or edit the video.

  • Keep the original packaging until the issue is resolved.

Without a proper continuous unboxing video, Varnika may not be able to process a claim for a damaged, missing or incorrect product.

Returns

We accept returns only for eligible products and situations as specified in this policy.

A return request must be raised within 48 hours of delivery by contacting:

📞 WhatsApp: +91 7356335908
📧 Email: support.varnika@gmail.com

Please provide your Order Number, photographs and the required unboxing video.

Damaged or Wrong Product

If you receive a damaged or wrong product:

  1. Do not use or wear the product.

  2. Keep the original packaging safely.

  3. Contact Varnika within 48 hours of delivery.

  4. Send the continuous unboxing video and clear photographs.

  5. Wait for confirmation from our customer support team before returning the product.

Product Condition

Products must be unused, unworn and returned with their original packaging, tags and accessories where applicable.

Products that have been worn, altered, damaged by the customer or returned without the required packaging may not be eligible for return.

Hygiene Products

For hygiene reasons, certain earrings and other products may not be eligible for return once opened or worn.

Refunds

Once an approved return is received and inspected, we will inform you regarding the refund or replacement.

Refunds, where applicable, will be processed through the applicable payment method and may be subject to payment gateway/bank processing times.

Exchange

Eligible products may be exchanged subject to availability and the applicable conditions of this policy.

Important Customer Guidelines

  • Please check your order carefully immediately after delivery.

  • Do not throw away the packaging until you have confirmed that the order is correct and undamaged.

  • Do not use or wear a product if you intend to report a damage or wrong-product issue.

  • Always keep your order number for future reference.

  • Varnika reserves the right to review each return/claim before approving a refund or replacement.

For assistance:

Varnika
📞 +91 7356335908
📧 support.varnika@gmail.com

Last updated: September 2026